Desktop Support

Why waste time on phone support? We'll fix it in person!

 

Your business’s critical infrastructure needs to work, and when it breaks you need it up and running as soon as possible. How many productive hours would your business lose if the systems you rely on were to break down right now? Thirty minutes on hold listening to terrible hold music? Another hour of technical “support” from an indifferent call center worker who is reading from a script? Three to five business days for them to send out a technician that might be capable of fixing your problem? Time is money, so why are you wasting yours?

If you’re operating a business, then you need someone nearby who can respond to your issues efficiently and effectively. We know how to solve your problems and we’re locally located, so we’re always on hand when you need help. We also leverage a suite of remote support tools, which in many cases allow us to start resolving your issues immediately, no travel time required. Our staff are knowledgeable about all aspects of computers, so whether it’s hardware on a laptop or software on your server we can handle it.

Our technicians are available for on-site calls from 9 am to 5 pm Monday through Friday; however we’re always available in the event of an emergency. Additional fees do apply to emergency calls, but when your server goes down in the early hours of a Sunday morning we’ll be there.

If you have any questions about our support services or are interested in specific pricing, please Contact Us.